I heard this news last week in CNN, Sprint dumps its minority customers who have contacted their customer service more frequently and still face some problems.
The income what sprint generates from these customers would be nullfied when it tries to provide good service to the same. It is really bold decision but dont know how far it is going to impact.
Think like this, now Sprint broke down the contract without any charges. So is this a good idea when we get bored by the mobile company.
We can just try calling the toll-free customer service number for "n" number of times to get ourselves out from the contract, is that what it means? When it applies for one mobile company, it should be the same for other company. Probably the "n" would varies..thats it..